Frequently Asked Questions

How long will my order take?

Each item is printed after you order, which takes 2–7 working days. UK delivery then usually takes 2–5 working days. You'll get tracking by email when it ships.

How much is delivery?

UK delivery is £7.99 per order. We currently deliver to UK addresses only.

How do your sizes fit?

Our kids' tees and hoodies have a classic fit. If your child is between sizes, we recommend sizing up — they'll get more wear out of it too.

Can I return something?

Because everything is made to order, we can't accept returns for change of mind or the wrong size. If anything arrives damaged or misprinted, tell us within 7 days and we'll replace or refund it.

Can I cancel my order?

Yes, within 1 hour of ordering. Email us straight away. After that, production starts and we can't make changes.

How do I care for my items?

Wash inside out at 30°C, don't tumble dry and avoid ironing directly on the print. This keeps prints bright for longer.

Which payment methods do you accept?

Visa, Mastercard, American Express, Apple Pay and Google Pay, processed securely by Stripe.

Still need help?

Email hello@emoash.co.uk.